Get this course

Call Center Essentials → Customer Service

(Multilingual) Why are YOU Important?


Description
This course discusses customer experience so you can understand how to address your customer and their concerns. Topics include customer service and how it affects the company, types and kinds of customers, and how technology is affecting how we do customer service.

Duration: 30 minutes Target Audience: CSRs - Global English Region Course Creator: Global L&D

Content
  • SELECT LANGUAGE
  • Why are YOU Important? (English)
  • Why are YOU Important? (Swedish)
  • Why are YOU Important? (Latvian)
  • Learning Satisfaction Survey
Completion rules
  • You must complete 33.33% of the content
  • Leads to a certificate with a duration: Forever
Back