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Call Center Essentials → Call Center Operations

Call Center Fundamentals 2


Description
This is the 2nd module of the Call Center Fundamentals series. In this course, we will go through Transcom’s history and global footprint, the services we offer and Transcom’s Vision and Mission statement and value proposition.

Duration: 60 minutes Target Audience: CSRs Course Creator: Global L&D

Content
  • SELECT LANGUAGE
  • Call Center Fundamentals 2 (English)
  • Call Center Fundamentals 2 (Swedish)
  • Learning Satisfaction Survey
Completion rules
  • You must complete 33.33% of the content
  • Leads to a certificate with a duration: Forever
Prerequisites
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